At Fitnessactive, we prioritize efficient and dependable shipping for all your orders. Here’s a comprehensive breakdown of our shipping process:
Countries
We ship across the United Kingdom only.
Delivery locations
We deliver the orders at the customer’s address.
Order Processing Time
We aim to process all orders on the same business day, as long as we receive your order confirmation email (excluding weekends and public holidays).
Shipping Carriers
We use trusted carriers like ParcelForce, DHL, UPS, or FedEx, depending on the size and weight of your order.
Shipping Information
Shipping Costs:
We offer free shipping on all orders within the United Kingdom.
Cut-off Time:
Orders placed before 2:00 Pm (GMT) London, Monday to Friday, are processed the same day.
Processing Time:
Please allow 1-2 business days (Monday to Friday, GMT) for order processing.
Delivery Time:
Once processed, orders typically arrive within 3-5 working days (Monday to Friday, GMT).
Total delivery time:
Estimated delivery time is 4-7 business days (Monday to Friday, GMT).
Tracking Your Order
Once your order is shipped, we’ll send you an email containing:
- Your tracking number
- The carrier handling your shipment
Please allow 24–48 hours for tracking info to appear. If your order hasn’t arrived within 5 business days of dispatch, reach out to us at info@fitnessactive.co.uk with your order number, name, and address. We’ll assist you right away.
Customer Support
Have any questions or concerns? Contact us at:
- Email: info@fitnessactive.co.uk
- Phone: +44 7412 872900
Contact Information
Store Name: Fitnessactive
Phone: +44 7412 872900
Email: Info@fitnessactive.co.uk
Company Name: M R WOOD & CO. LTD
Company Number: 04851069
Address: 5 The Old School, Stocks Bank Road, Mirfield, West Yorkshire, WF14 9QD, United Kingdom
Business Hours: Monday – Friday, 8:00 am – 6:00 pm (GMT +1)
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